The new year is a blank canvas for your restaurant, and 2024 is brimming with potential. It’s the perfect time to set some fresh goals and adapt to what’s trending in the food world. This guide will help you navigate these changes and set your restaurant up for a successful year. Start by enhancing the […]
It might not quite be springtime yet, but with the increasingly lighter evenings it’s safe to say that the hibernation period of winter is finally coming to an end. Instead of holding themselves up at home, that means that people are dusting themselves off and looking for fun activities to fill up their free time […]
1. Use social media to engage with your audience Online marketing and social media should be an integral part of your business plan. If you haven’t signed up for Facebook, Twitter and Instagram accounts for your business, do so right away! Social media provides the easiest and quickest way to connect, communicate and engage with […]
Customer experience has become an essential consideration for every profitable business. Sometimes shortened to CX, customer experience is essentially a bit of a buzzword for how you make your customers feel. It includes customer service but is more than that. It’s the image they get when they think about your brand. It’s the experience they […]
With over 23 million users expected to order online directly from a restaurant for delivery by 2024, it’s never been more important to provide this option to your customers, and just as important to keep these customers coming back to order again! Over 12% of UK adults order delivery at least once per week, with […]
You can allow customers to pay for their orders in more ways than ever before using Grafterr Pay with our new MOTO functionality! To enable MOTO, all you need to do is complete your Grafterr Pay signup and update your Operator App to the latest version, where it will automatically be available to use on […]
As the night time industry continues to plan for the future and many operators look to take their customer offering to the next level, we commissioned some research to shine a light on consumer perception of the emerging technologies that some venues are adopting. Virtual reality (VR) is one technology that is having a considerable […]