Hospitality insights
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Sync all your online orders from popular platforms like JustEat, Deliveroo, and UberEats seamlessly to your POS
In today’s fast-paced business landscape, seamless integration between various systems and platforms has become crucial for maximizing efficiency and gaining a competitive edge. In recent years, the restaurant industry has experienced a significant shift towards online food delivery services. While some restaurants still rely on traditional in-house delivery or their own online platforms, many have […]
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7 ChatGPT prompt ideas to power up your restaurant marketing
After attracting an astounding 100 million users within two months of its launch, 2023 is shaping up to be the year of ChatGPT. However, while you might be familiar with ChatGPT and similar AI chatbots, you may not have considered how they can be harnessed to improve your marketing efforts for your restaurant. In this […]
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9 creative happy hour ideas to boost your pub’s revenue
“Happy hour specials” – three simple words that are guaranteed to put a smile on the face of any customer that enters a pub or bar at the right time. Better still, clever happy hour ideas are a sure-fire way to get customers to return to your venue time and time again. With that in […]
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The Rise of Dark Kitchens and Why They Matter
Dark Kitchens. They sound a bit scary, don’t they? And there’s a reason for that. Because they aren’t somewhere that you or I can go. Instead, they’re used as an extension of a restaurant’s kitchen or, in some cases, as the sole kitchen for delivery-only food orders. Dark Kitchens are the most popular way to […]
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7 ways contactless technology will improve your business
Contactless technology is making our lives easier. Take contactless payments, for example. They account for two-thirds of financial transactions made across the UK. And once the pandemic ends, the number is expected to rise. So what makes them so popular? Convenience, speed, and safety – both for our health during the pandemic and for […]
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How self checkouts have evolved to better meet business needs in the age of disruption
Digital technology continues to disrupt every aspect of global commerce. And this is a good thing. Because when technology, such as self-checkouts, evolves to meet consumer demands, it offers a set of benefits to businesses of all sizes. And this includes business in both the retail and hospitality sectors. Self-checkouts do this because they solve […]
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How can ePOS improve the customer experience?
Customer experience has become an essential consideration for every profitable business. Sometimes shortened to CX, customer experience is essentially a bit of a buzzword for how you make your customers feel. It includes customer service but is more than that. It’s the image they get when they think about your brand. It’s the experience they […]
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UK consumers are keen to try unique dining experiences like VR
As the night time industry continues to plan for the future and many operators look to take their customer offering to the next level, we commissioned some research to shine a light on consumer perception of the emerging technologies that some venues are adopting. Virtual reality (VR) is one technology that is having a considerable […]
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5 of the most exciting takeaway trends for 2021 you need to know about
Phew! 2020 finally came to end. And thank goodness for that. But as we start a new year afresh, with an atmosphere of hope for change, we can be sure that the takeaway industry won’t be turning back to how it was. Most likely, the demand for takeaways will continue to rise. And that’s because […]
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Would you trust a robot to cook you dinner?
Would you trust a robot to cook your dinner at your favourite restaurant? Or your local takeaway to deliver your pizza by automated drone? We carried out research which found that a quarter of UK consumers would be happy for a robot to be in charge of preparing their meal in a restaurant, whilst 30% […]