Latest article
-
Reduce staff burnout with smarter ordering systems
Read the full articleHospitality burnout is rising in the UK. Recent surveys highlight understaffing and heavy workloads as key drivers of stress. Almost half report poor work–life balance, with burnout common among junior staff. Better ordering systems will not fix everything. Yet they can cut pressure at busy times. The goal is to remove avoidable work, not people. […]
More from Grafterr
-
10 ways to reduce your restaurant staff burnout
Read more >Staff burnout in the restaurant industry is a prevalent issue, affecting morale, turnover rates, and customer service. Restaurant and hospitality businesses are particularly prone to high levels of staff burnout due to several intrinsic factors related to the nature of the work and the environment in which it is performed. Here are some reasons why […]
-
QR codes as the new face of loyalty programs in eateries
Read more >The transformation of loyalty programs through technology has taken a significant leap forward with the adoption of QR codes in eateries. This shift not only streamlines operations but also enhances the customer experience, offering a more interactive and engaging approach to loyalty rewards. One of the key technological advancements has been the integration of loyalty […]
-
Rising trend: the growing dominance of QR and digital payments in the UK
Read more >The UK has witnessed a significant shift towards a more digital economy, with QR codes and digital payments leading the charge. This trend, accelerated by the global pandemic, shows no signs of slowing down. Initially, the shift towards QR and digital payments in the UK was met with resistance, fueled by concerns over job security […]
-
The survival toolkit: investing in QR technology in times of cutbacks
Read more >From staff shortages to unprecedented demand spikes. QR technology has emerged as a beacon of adaptability and efficiency, offering a robust solution to navigate these turbulent times. The introduction of any new technology often meets with a degree of skepticism and hesitation. Initially, people may find adapting to novel systems challenging, requiring both time and […]
-
Combatting order anxiety with fast food self-serve kiosks: A closer look
Read more >The fast-paced environment of fast food restaurants can sometimes be overwhelming, leading to what is commonly referred to as “order anxiety.” This phenomenon, where customers feel rushed or uncertain when placing their orders, can detract from the dining experience. However, the introduction of self-serve kiosks in the fast food sector presents a promising solution to […]
-
Empowering staff: How QR ordering menus complement human service
Read more >QR ordering menus have become more than just a technological novelty; they are now a key component in enhancing the dining experience. Far from replacing the valuable human touch, QR codes act as a complement to traditional service, empowering staff and elevating customer satisfaction. When QR menus first emerged as a prominent feature during the […]