Hospitality insights

  • Conversational AI: How Chatgpt is boosting efficiency in UK restaurants

    Conversational AI: How Chatgpt is boosting efficiency in UK restaurants

    Conversational AI is a field of artificial intelligence that mimics human-like conversations between machines and humans. It’s all about training computers to engage in natural, fluid conversations. This, in turn, blurs the lines between human interactions and digital interfaces. And ChatGPT lies at the heart of this — a language model tailored to comprehend context, […]

  • Choosing the right ePOS system for your café

    Choosing the right ePOS system for your café

    If you have any experience in the busy and fast-paced world of cafés, then you would know that efficiency and customer satisfaction are at the top of the priority list for café owners and staff alike. What many café owners fail to realize is that the right electronic Point of Sale (ePOS) system can be […]

  • 5 Essential tips for effectively training staff on new ePOS systems

    5 Essential tips for effectively training staff on new ePOS systems

    The electronic point of sale (ePOS) system serves as a fundamental component for many present-day businesses, particularly those operating within the hospitality industry. The implementation of a new electronic point of sale (ePOS) system has the potential to significantly impact operational processes, resulting in improved efficiency and the generation of valuable data insights. Given that […]

  • The top 5 features every restaurant ePOS system should have

    The top 5 features every restaurant ePOS system should have

    The hospitality industry is undergoing rapid transformation. In light of the global economic downturn, particularly aggravated by the COVID-19 pandemic, electronic Point of Sale (ePOS) systems have taken on a pivotal role in the operational framework of modern restaurants. These systems not only optimise operational efficiency but also elevate the overall customer experience. Like any […]

  • Navigating food inflation in 2024: 10 Essential strategies for UK restaurants

    Navigating food inflation in 2024: 10 Essential strategies for UK restaurants

    In the demanding landscape of the restaurant industry, the struggle against food inflation is a daunting reality that restaurant owners and managers in the UK can ill afford to ignore.  An unwelcome concoction of factors – including the repercussions of Brexit, ongoing fallout from the COVID-19 pandemic, and global supply chain disruptions – has intensified […]

  • 7 best eposnow alternatives & competitors in 2024

    7 best eposnow alternatives & competitors in 2024

    As we progress into the year 2024, there is a significant increase in the demand for comprehensive point-of-sale (POS) systems across diverse business sectors. Although Epos Now has established itself as a great key player in this field offering notable features and extensive integration capabilities. However, it is worth mentioning that the UK market hosts […]

  • Top 7 best restaurant table management service in the UK

    Top 7 best restaurant table management service in the UK

    A dining room is difficult to manage when you have a large number of orders and alterations to keep track of, as well as all of your bookings, including table reservations and turnover times. Adopting effective restaurant table management services is a must for restaurateurs, as it improves customer pleasure, personnel productivity, and income. Finding an excellent restaurant […]

  • Sync all your online orders from popular platforms like JustEat, Deliveroo, and UberEats seamlessly to your POS

    Sync all your online orders from popular platforms like JustEat, Deliveroo, and UberEats seamlessly to your POS

    In today’s fast-paced business landscape, seamless integration between various systems and platforms has become crucial for maximizing efficiency and gaining a competitive edge.  In recent years, the restaurant industry has experienced a significant shift towards online food delivery services. While some restaurants still rely on traditional in-house delivery or their own online platforms, many have […]

  • 7 ChatGPT prompt ideas to power up your restaurant marketing

    7 ChatGPT prompt ideas to power up your restaurant marketing

    After attracting an astounding 100 million users within two months of its launch, 2023 is shaping up to be the year of ChatGPT. However, while you might be familiar with ChatGPT and similar AI chatbots, you may not have considered how they can be harnessed to improve your marketing efforts for your restaurant. In this […]

  • 9 creative happy hour ideas to boost your pub’s revenue

    9 creative happy hour ideas to boost your pub’s revenue

    “Happy hour specials” – three simple words that are guaranteed to put a smile on the face of any customer that enters a pub or bar at the right time. Better still, clever happy hour ideas are a sure-fire way to get customers to return to your venue time and time again. With that in […]