

The restaurant industry is evolving faster than ever, shaped by changing consumer expectations, technological advancements, and operational challenges. In 2025, restaurants are prioritising efficiency, personalisation, and convenience to meet these demands. Key trends shaping the sector include the rise of cashless payments, AI-driven analytics, sustainability initiatives, and delivery optimisation. However, one trend stands out for […]

In 2020, the hospitality industry has faced some exceptional challenges. Namely, adapting to a significantly different dining experience. And to keep their staff and customers safe, restaurants, hotels, bars and nightclubs have all had to alter their previous approach to customer service and order fulfillment. With the aid of ePOS technology, many services have pivoted […]

Modern technology is making it easier for customers to serve themselves. And with such convenience close at hand, customers are feeling happier and more motivated to use self-checkouts. Self-checkouts are increasing customer engagement, and this means they’re better for your bottom line. In a UK report on self-checkouts, around 58% of food operators said they […]

There’s no doubt that times are tough for the hospitality sector. And with further restrictions emerging, pubs and restaurants are finding new ways to ensure the safety of their customers and staff. Take McDonald’s, for example. They’ve reduced the number of their workers, added floor markings for social distancing, and set up table-service dining. And […]

Roses are red, violets are blue, Valentine’s Day is coming, and here’s what to do. There are few occasions that shine so brightly in a restaurant’s calendar as Valentine’s Day. In fact, it’s one of the top five busiest days of the year, with almost 34.6% of people choosing to dine out for the occasion. […]

Our customers play a crucial part in building our products and making them what they are today. Through our customer’s feedback and support, we’ve been able to continually develop our ePOS platform and create one of the most feature rich point of sale systems in the world. Today, we’re releasing version 5.0! This new update […]

Don’t want to splash out on the full Grafterr software bundle? Our tablet has all the power of an ePOS terminal, wrapped up in a tablet. Find out more here… The UK is at a standstill. Cafes, restaurants and bars have been closed for over a week now and previously bustling city centres around the […]