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Year-end financial tips: Managing expenses and maximizing profits in December for the UK restaurant & hospitality sector
Read the full articleDecember is a crucial month for the UK’s restaurant and hospitality industry. As the year draws to a close, businesses in this sector face unique challenges and opportunities. Effective management of expenses and strategic maximization of profits during this peak season can significantly impact the annual financial performance. This article delves into practical tips and […]
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Is technology changing consumer expectations of customer service?
Read more >The rise in new technologies for customer services allows businesses to quickly and easily implement positive customer experiences. The creation of real-time messaging, self service, and Artificial Intelligence (AI) has presented the industry with opportunities to make huge changes within customer facing roles. However, challenges arise with new technology and it can take consumers a rather lengthy […]