Latest article
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Reduce staff burnout with smarter ordering systems
Read the full articleHospitality burnout is rising in the UK. Recent surveys highlight understaffing and heavy workloads as key drivers of stress. Almost half report poor work–life balance, with burnout common among junior staff. Better ordering systems will not fix everything. Yet they can cut pressure at busy times. The goal is to remove avoidable work, not people. […]
More from Grafterr
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UK consumers are keen to try unique dining experiences like VR
Read more >As the night time industry continues to plan for the future and many operators look to take their customer offering to the next level, we commissioned some research to shine a light on consumer perception of the emerging technologies that some venues are adopting. Virtual reality (VR) is one technology that is having a considerable […]
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5 of the most exciting takeaway trends for 2024 you need to know about
Read more >Phew! 2020 finally came to end. And thank goodness for that. But as we start a new year afresh, with an atmosphere of hope for change, we can be sure that the takeaway industry won’t be turning back to how it was. Most likely, the demand for takeaways will continue to rise. And that’s because […]
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Would you trust a robot to cook you dinner?
Read more >Would you trust a robot to cook your dinner at your favourite restaurant? Or your local takeaway to deliver your pizza by automated drone? We carried out research which found that a quarter of UK consumers would be happy for a robot to be in charge of preparing their meal in a restaurant, whilst 30% […]
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Hospitality is embracing technology to tackle the climate crisis
Read more >Many hospitality businesses are leaning into IoT (Internet of Things) to improve operational efficiencies. And it’s no wonder when IoT’s are networks of hyper-connected physical devices that collect and transfer data between each other over wireless networks. From increased levels of connectivity to energy-efficient environments, the benefits of this technology are boundless. And, by implementing […]
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Consumers likely to increase spend for bespoke hospitality experiences: new research from Grafterr
Read more >Simulating human intelligence in machines, artificial intelligence (AI) is used to mimic our cognitive functions and has the ability to analyse behaviour, preferences, feedback and characteristics to accurately uncover and deliver information tailored to individual customers. AI also has the ability to predict consumer wants, based on what they’ve searched or purchased previously. And in […]
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New research from Grafterr shows table service and takeaway are essential for UK customers
Read more >From process automation to self-service kiosks, new technologies have been changing the hospitality sector for the better. To understand how they’ve affected customer’s perceptions, Grafterr has commissioned an exciting new piece of in-depth research. Compiled into a new report, our research shows one-third of consumers would only visit a venue if they could get table […]