

You can allow customers to pay for their orders in more ways than ever before using Grafterr Pay with our new MOTO functionality! To enable MOTO, all you need to do is complete your Grafterr Pay signup and update your Operator App to the latest version, where it will automatically be available to use on […]

As the night time industry continues to plan for the future and many operators look to take their customer offering to the next level, we commissioned some research to shine a light on consumer perception of the emerging technologies that some venues are adopting. Virtual reality (VR) is one technology that is having a considerable […]

Phew! 2020 finally came to end. And thank goodness for that. But as we start a new year afresh, with an atmosphere of hope for change, we can be sure that the takeaway industry won’t be turning back to how it was. Most likely, the demand for takeaways will continue to rise. And that’s because […]

Would you trust a robot to cook your dinner at your favourite restaurant? Or your local takeaway to deliver your pizza by automated drone? We carried out research which found that a quarter of UK consumers would be happy for a robot to be in charge of preparing their meal in a restaurant, whilst 30% […]

Many hospitality businesses are leaning into IoT (Internet of Things) to improve operational efficiencies. And it’s no wonder when IoT’s are networks of hyper-connected physical devices that collect and transfer data between each other over wireless networks. From increased levels of connectivity to energy-efficient environments, the benefits of this technology are boundless. And, by implementing […]

Simulating human intelligence in machines, artificial intelligence (AI) is used to mimic our cognitive functions and has the ability to analyse behaviour, preferences, feedback and characteristics to accurately uncover and deliver information tailored to individual customers. AI also has the ability to predict consumer wants, based on what they’ve searched or purchased previously. And in […]