

The hospitality industry in the UK has become far more competitive over the last few years, with restaurants, cafés, pubs, bars, takeaway brands, and multi-site operators now expecting much more from their POS and restaurant management systems than simple billing and payment processing. Modern hospitality businesses want complete operational control, integrated online ordering, delivery management, […]

Running a hospitality business can be hard. It’s often difficult to get the time away from the day-to-day operations to think about how you can grow your business, let alone research marketing ideas or strategies. Increasing customer loyalty is a simple but very effective way for you to get more orders, increase recommendations and drive […]

Grafterr (formerly ePOS Hybrid) has been declared the winner of the Best SaaS for Catering and Hospitality this week in the international SaaS Awards program. Categories for the 2022 SaaS Awards include ‘Best Security Innovation in a SaaS Product’ ‘Best SaaS Product for Email Marketing,’ and ‘Best SaaS for Productivity.’ The CEO and founder of Grafterr, Bhas Kalangi, said: “It […]

Food retail is one of the UK’s leading industries for driving customer satisfaction. In fact, it’s the second most highly rated for customer satisfaction before non-food retail. So what is the food industry is doing right? And what could the industry do better to drive loyalty and retention for its customers? We’ve rounded up some […]

Grafterr (formerly ePOS Hybrid) has been shortlisted in the 2022 SaaS Awards program in the category Best SaaS for Catering and Hospitality. Now in its seventh year of celebrating software innovation, the Software Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK. Categories for 2022 include Best Enterprise-Level SaaS and Best Data-Driven […]

With social distancing measures in place, restaurants boarded up around the country, and everyone stuck in their houses for the foreseeable future, the impact of Covid-19 has hit in the UK. If you’re a takeaway business, however, there is still opportunity to generate business through these difficult times. After all, with going out not an […]

Dark Kitchens. They sound a bit scary, don’t they? And there’s a reason for that. Because they aren’t somewhere that you or I can go. Instead, they’re used as an extension of a restaurant’s kitchen or, in some cases, as the sole kitchen for delivery-only food orders. Dark Kitchens are the most popular way to […]