Can I keep my existing hardware?

In most cases yes — Grafterr POS runs on standard Android, iOS and Windows terminals, and can connect to most existing printers in the UK. Speak to our team if you have any questions.

How long does setup take?

Most venues are live within a week, including menu build, branding and staff training.

What happens if the internet drops?

Service carries on in offline mode. Orders and payments queue locally and sync as soon as the connection is back.

Can you import my current menu?

Yes — in bulk from a spreadsheet, with our AI menu uploader, or item by item if you would rather tidy it up on the way in.

Does it work across more than one site?

Yes. Menus, pricing and reporting roll up across sites, with per-site overrides where you need them.

Grafterr POS
Your whole business, run from a single screen

From table reservations and settling the bill to kitchen management & food preparation, manage your full service operations from a single platform.

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Grafterr POS on an iPad showing the Salt and Pepper Station dashboard, and on an iPhone taking a payment

Bring every order into
a single platform and prep flow

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Staff taking orders and payments at the bar counter

Counter & bar service. Take orders and process payments over the counter at the bar.

Waiter taking a guest's order at the table

Table service. Open tabs, process orders & payments or split bills table side.

Customer ordering from a restaurant's own website on their phone

Website and mobile app. Accept home delivery and collection orders through your own branded website or app, with orders syncing straight to your POS and kitchen in seconds.

Takeaway orders bagged and ready for delivery couriers

3rd party aggregators. Ditch the extra tablets and sync Deliveroo, Just Eat and Uber Eats orders.

Customer ordering at a self-service kiosk

Self-service kiosks. Reduce customer queues, cut staff costs while boosting ATV by up to 30%.

From the first booking
to the final bill.

Take table reservations online, in-person or over the phone, secure booking deposits and manage your waiting list with ease.

Fill your restaurant
every night

Boost your business's visibility on Google Search and Maps, and drive more table reservations with our Reserve with Google integration.

Minimise no-shows
and boost table demand

With Grafterr, you can launch a modern booking system that lets customers reserve a table on your website in seconds, plus you can even take deposits to minimise no-shows.

Table availability
at a glance

See how long occupied tables have left, upcoming reservations and table availability, all in a single view. Fully booked? Create a customer waiting list to fill any no-shows.

Menu management,
powered by Grafterr AI

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Instant menu sync. Upload your menu using Grafterr AI and push it to your POS, website, self-service kiosks and delivery apps instantly.

Item customizations. Give customers full control with modifiers, add-ons, sides and meal deal customisation, all managed from one menu.

Special menus. Publish limited-time menus and seasonal specials without rebuilding your whole catalogue.

Delivery & driver tracking

Give your team a clear view of the status of every delivery order, regardless of who's delivering it.

Know where the order is,
and who's delivering it.

Assign deliveries to your in-house drivers, track their live locations on a map and check each order's status, all from your Grafterr POS.

Offer deliveries without
hiring your own drivers

Enjoy a professional delivery service without employing drivers, managing vehicles or handling rotas. Assign your orders to Uber and let them manage the delivery for you, without paying commission.

A POS designed
to maximise ATV

Turn favourites into meal deals, build mix-and-match offers and run happy-hour promotions.

Create combo offers and meal deals in a few clicks, bundling dishes, sides and drinks at a set price. Encourage bigger baskets, move slow-selling items and give customers better value, all without any manual price calculations at the till.

Flexible payment options
to maximise sales

Never turn away a sale because you can't take payment. Give your customers total flexibility in how they pay.

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Payment links

Card & cash

Split the bill any way your guests like, by item, by person or down the middle.

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A full POS in your pocket

HandheldTable serviceTake payments

A full POS system in the palm of your hand

Run Grafterr POS on any mobile device — take orders and payments anywhere

Grafterr POS on a phone: today's sales, quick actions, reservations and open tabs

The handheld version isn't a stripped-back companion app, it's the complete Grafterr POS: ordering, payments, table management, deliveries and everything else, all running from a device that fits in your pocket.

Take orders at the counter, out on the floor for table service, or from a pop-up stall in a field. It works anywhere you do business. Powerful enough to run your entire operation, not just take the occasional order.

Large hospitality teams run their service on Grafterr.

Learn Grafterr for large business

Total control. Staff permissions and activity tracking. From first call to live service, menus built and staff trained.

Multi-location. Centralised location management. From tracking total group sales and identifying peak periods across regions, to syncing menus and product pricing, Grafterr gives you the data you need and puts you in control.

Franchise ready. Automatically calculate and collect franchise fees, standardise POS system roll-outs, maintain product quality and gain full multi-location menu control.

Case studies