In this guide, we will detail how to update Online Table Settings.

Firstly, log onto your Admin Panel via https://www.eposhybrid.uk/ or the ePOS Hybrid Operator App. 

Once logged in, select Table Management, followed by Online Table Settings.

The Online Table Booking Settings screen will allow you to update a number of settings, listed in further detail below.

Firstly, if you wish for Online Table Booking to be available, select the Yes option next to the Activate Online Table Booking section.

Next, use the following field to specify the Maximum Guest Count for online table booking - this will apply a limit to the number of guests who can book.

The Reservation Interval field is used to specify the gap between reservations - in this example 15 Minutes has been selected, therefore when booking online there are 15 minutes between each reservation timeslot, please see an example of the customer’s perspective below:

The Allow Advance Booking For field allows you to specify how many days in advance customers can book a table. As 10 Days has been entered in this example, customers will be able to book a table in line with this specification:

Once these specifications have been made, the following text fields are available to further customise the customer’s online table booking experience:

• Max Guests Message: This will appear when the maximum number of guests has been reached (number set in the Maximum Guest Count field);

• Tables Not Available Message: This will appear when no tables are available for booking;

• Reservation Success Message: This will appear when a customer’s table reservation has been successful;

• Reservation Declined Message: This will appear when a customer’s table reservation has been unsuccessful;

• Email ID to Receive Reservation Confirmation: Use this field to specify the email address for your business you wish table reservation confirmations to be sent to.

After customising the above fields, you can now specify the days of the week and the specific hours in which table reservations can be made.

To make online table reservations available on a specific day of the week, click the checkbox next to the appropriate day. If you wish to remove a day from table reservation, simply uncheck the box.

Use the dropdown box underneath each day to specify the From and To times you wish tables to be reserved.

If you wish to have split hours - for example a lunch and a dinner service - click the green + Reservation Hours button to add a second row of hours to further customise the reservation hours available. This box can be selected multiple times if further breakdowns of table reservations are required.

After updating the Reservation Hours, use the Tick Serving Area checkboxes to check or uncheck any service areas you wish to be available (or unavailable) for online table booking.

After updating your settings, there is a further option to mark specific Service Areas as DNB - Do Not Book - for a specific date and time range. To update these settings if required, click the + Service Area DNB Settings button.

Use the dropdown box to specify the Service Area in question, then use the Date and Time fields to specify the date range and time periods you wish to mark the specific service area as Do Not Book. After these fields have been entered, click Update to apply these DNB Settings.

Once all of the necessary settings have been updated, click the green Save button to update your changes.

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