{"id":92,"date":"2021-01-29T14:06:00","date_gmt":"2021-01-29T14:06:00","guid":{"rendered":"http:\/\/grafterr-test.com\/?p=92"},"modified":"2023-04-17T11:23:27","modified_gmt":"2023-04-17T11:23:27","slug":"just-eat-ubereats-or-deliveroo-which-delivery-partner-is-best-for-a-takeaway-business","status":"publish","type":"post","link":"https:\/\/www.grafterr.com\/blog\/just-eat-ubereats-or-deliveroo-which-delivery-partner-is-best-for-a-takeaway-business\/","title":{"rendered":"Just Eat, UberEats or Deliveroo: Which delivery partner is best for a takeaway business?"},"content":{"rendered":"\n<p>If you\u2019re running a food business in 2021, you\u2019ll probably be running a<a href=\"https:\/\/www.grafterr.com\/blog\/10-steps-to-supercharge-your-takeaways-marketing\/?utm_source=ortto?utm_source=blog&amp;utm_medium=referral&amp;utm_campaign=blog-act&amp;utm_content=cta\"> takeaway service<\/a> too.\u00a0But if you\u2019re concerned whether you\u2019ve appointed the right delivery partner or are looking to engage with one, this article could help you. \u00a0<\/p>\n\n\n\n<p>So, maybe you have some questions like:&nbsp;<\/p>\n\n\n\n<ul>\n<li>How much commission do they take?&nbsp;<\/li>\n\n\n\n<li>Which one gives the best service?<\/li>\n\n\n\n<li>Can I integrate my ePOS?&nbsp;<\/li>\n\n\n\n<li>Which one will my customers prefer?<\/li>\n<\/ul>\n\n\n\n<p>If so, we\u2019ve outlined some answers to help you weigh up the pros and cons. Because in 2021, so much is riding on the \u2018big three\u2019 (excuse the pun) to support the growing demand for takeaway deliveries. So you should be in the know about what they offer. Plus, we don\u2019t want to overlook the smaller, up-and-coming providers who are offering restaurants an alternative choice. &nbsp;<\/p>\n\n\n\n<h2>Just Eat<\/h2>\n\n\n\n<p>First up are Just Eat. And that\u2019s because they have the <a href=\"https:\/\/www.inyourarea.co.uk\/news\/the-uk-cities-spending-the-most-on-justeat-deliveroo-and-ubereats-as-calls-made-to-support-restaurants\/\" target=\"_blank\" rel=\"noreferrer noopener\">biggest market share<\/a> of all takeaway deliveries in the UK. On top of this, orders made via Just Eat in the last quarter of 2020 were <a href=\"https:\/\/amp-theguardian-com.cdn.ampproject.org\/c\/s\/amp.theguardian.com\/business\/2021\/jan\/13\/just-eat-takeaway-orders-soar-on-back-of-european-lockdowns-covid\" target=\"_blank\" rel=\"noreferrer noopener\">quadruple that of the rest of the year<\/a>.<br><\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>If you\u2019re considering a partnership with Just Eat, expect them to take an average commission of 14% on your orders.<\/p>\n<\/blockquote>\n\n\n\n<p><br>You may also be interested to know that, since their merger with takeaway.com, they plan to pay their <a href=\"https:\/\/www.thisismoney.co.uk\/money\/markets\/article-9036439\/Food-delivery-giant-Just-Eat-offers-drivers-hourly-wage.html\" target=\"_blank\" rel=\"noreferrer noopener\">delivery drivers an hourly wage<\/a>.&nbsp;<\/p>\n\n\n\n<p>Customer-wise, Just Eat services the biggest number of homes in the UK, but their audience tends to be more suburban and slightly older.&nbsp;<\/p>\n\n\n\n<h2>UberEats<\/h2>\n\n\n\n<p>Both <a href=\"https:\/\/www.cnbc.com\/2020\/05\/01\/restaurant-owners-in-britain-call-on-deliveroo-to-drop-commission-fees.html\" target=\"_blank\" rel=\"noreferrer noopener\">UberEats and Deliveroo came under fire in 2020<\/a> over their rates.<br><\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>In response to this, UberEats dropped their commission level from 35% to 30%.&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p><br>Serving a relatively young audience, UberEats can be found in most urban areas including London. And with such a large market to look after, their drivers are kept very busy. Bear in mind <a href=\"https:\/\/restaurants.ubereats.com\/us\/en\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">they\u2019ll also charge a one-off activation fee<\/a> for new partnerships.\u00a0<\/p>\n\n\n\n<div data-tf-widget=\"TBfVbscG\" data-tf-opacity=\"100\" data-tf-iframe-props=\"title=Get in touch with us\" data-tf-transitive-search-params data-tf-medium=\"snippet\" style=\"width:100%;height:450px;\"><\/div><script src=\"\/\/embed.typeform.com\/next\/embed.js\"><\/script>\n\n\n\n<h2>Deliveroo<\/h2>\n\n\n\n<p>Deliveroo can&nbsp;also be found mainly in urban cities serving a younger audience. And to give you an example of their customer base, in a recent poll on the most popular takeaways ordered via Deliveroo, the <a href=\"https:\/\/www.miltonkeynes.co.uk\/lifestyle\/food-and-drink\/revealed-most-popular-orders-deliveroo-during-pandemic-hit-2020-3076706\" target=\"_blank\" rel=\"noreferrer noopener\">Five Guys\u2019 burger came out on top<\/a>.&nbsp;<\/p>\n\n\n\n<p>Like UberEats, Deliveroo charges a 30% commission on all orders.&nbsp;<br><\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><em>Psst. All Deliveroo orders can be easily synced with <a href=\"https:\/\/www.grafterr.com\/uk\/industries\/takeaway-epos?utm_source=ortto?utm_source=blog&amp;utm_medium=referral&amp;utm_campaign=blog-act&amp;utm_content=cta\" target=\"_blank\" rel=\"noreferrer noopener\">Grafterr\u2019s takeaway ePOS software<\/a>.\u00a0<\/em><\/p>\n<\/blockquote>\n\n\n\n<h2>Alternative Providers<\/h2>\n\n\n\n<p>So what are the alternatives to the big players? Here are a couple that you may want to look into before you decide.&nbsp;<\/p>\n\n\n\n<p><strong>Scoffable&nbsp;<\/strong><br>A delivery partner that serves Scotland and the North East of England, <a href=\"https:\/\/business.scoffable.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Scoffable<\/a> has 400,000 users who make over a million orders every month. And they charge a &#8220;fair commission rate&#8221; based only on successful orders received.&nbsp;<\/p>\n\n\n\n<p><strong>Stuart<\/strong><br>Headquartered in Paris, Stuart was founded in 2015. And it\u2019s operating in over 80 cities across the UK, France, Spain and Poland. And while they\u2019re effectively a highly adaptable courier service, their professionalism and speed is already relied on by major brands including <a href=\"https:\/\/stuart.com\/delivery-restaurant-food\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pizza Hut and Rosa\u2019s Thai Caf\u00e9<\/a>.&nbsp;<\/p>\n\n\n\n<h2>So, which one is best?<\/h2>\n\n\n\n<p>When it comes to what\u2019s right for your business, whichever path you choose must be your decision. And while we can\u2019t say which one would be better than the other, we can advise you not to sign up to any terms you\u2019re uncomfortable with.&nbsp;<\/p>\n\n\n\n<p>Making the choice to partner with a delivery app means <a href=\"https:\/\/eat-marketing.co.uk\/finding-the-right-food-delivery-service-for-your-restaurant-or-takeaway\/\" target=\"_blank\" rel=\"noreferrer noopener\">weighing up the pros and cons for your business<\/a>, including your profit margins. And we hope we\u2019ve highlighted some of those here.&nbsp;<\/p>\n\n\n\n<p>So, spend time checking your figures to ensure you\u2019ll make a comfortable profit on any sales generated from your food orders.&nbsp;<br><\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>Plus, make sure to factor in a review of the right ePOS system. Because Grafterr offers <a href=\"https:\/\/www.grafterr.com\/uk\/industries\/takeaway-epos?utm_source=ortto?utm_source=blog&amp;utm_medium=referral&amp;utm_campaign=blog-act&amp;utm_content=cta\" target=\"_blank\" rel=\"noreferrer noopener\">seamless integration with delivery partners<\/a>.<\/p>\n<\/blockquote>\n\n\n\n<p><br>With plug &amp; play systems that can easily integrate with ordering platforms, our hybrid systems can easily process orders, manage deliveries, but will also track your drivers in real-time. And this should give you peace of mind that you\u2019re customers are staying happy.<\/p>\n\n\n\n<div data-tf-widget=\"Dqj9bs1F\" data-tf-opacity=\"100\" data-tf-iframe-props=\"title=\ud83d\udce2 Join our Grafterr community!\" data-tf-transitive-search-params data-tf-medium=\"snippet\" style=\"width:100%;height:450px;\"><\/div><script src=\"\/\/embed.typeform.com\/next\/embed.js\"><\/script>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re running a food business in 2021, you\u2019ll probably be running a takeaway service too.\u00a0But if you\u2019re concerned whether you\u2019ve appointed the right delivery partner or are looking to engage with one, this article could help you. \u00a0 So, maybe you have some questions like:&nbsp; If so, we\u2019ve outlined some answers to help you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":393,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[37,17],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts\/92"}],"collection":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/comments?post=92"}],"version-history":[{"count":9,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts\/92\/revisions"}],"predecessor-version":[{"id":2530,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts\/92\/revisions\/2530"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/media\/393"}],"wp:attachment":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/media?parent=92"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/categories?post=92"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/tags?post=92"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}