{"id":134,"date":"2022-08-10T15:22:00","date_gmt":"2022-08-10T15:22:00","guid":{"rendered":"http:\/\/grafterr-test.com\/?p=134"},"modified":"2023-05-26T14:13:57","modified_gmt":"2023-05-26T14:13:57","slug":"7-ways-to-get-customers-into-your-cafe","status":"publish","type":"post","link":"https:\/\/www.grafterr.com\/blog\/7-ways-to-get-customers-into-your-cafe\/","title":{"rendered":"7 ways to get more customers into your caf\u00e9"},"content":{"rendered":"\n<p>With the UK retail sector continuing to struggle, more and more high streets are filling up with coffee shops and cafes than ever before. That\u2019s great for customers, but what it means for businesses is that there\u2019s more competition than ever. How do you make sure that <a href=\"https:\/\/www.grafterr.com\/blog\/the-5-most-effective-ways-to-retain-customers\/?utm_source=ortto?utm_source=blog&amp;utm_medium=referral&amp;utm_campaign=blog-act&amp;utm_content=cta\">customers visit your caf\u00e9<\/a>, rather than the place next door? <\/p>\n\n\n\n<p>Well, first of all, you need to ensure you have a great product, with excellent food, drinks, and impeccable service. The next step is making sure that people know about it and get them coming back every morning for their caffeine hit on the way to (or from) work. Here\u2019s a few ideas on how your caf\u00e9 can become the next big thing:<\/p>\n\n\n\n<h2>1. Create a loyalty scheme<\/h2>\n\n\n\n<p>The best way to ensure steady business at your caf\u00e9 or coffee shop is to focus on repeat custom, and ensure that your <a href=\"https:\/\/www.grafterr.com\/blog\/simple-steps-to-grow-your-customer-base-build-brand-loyalty\/?utm_source=ortto?utm_source=blog&amp;utm_medium=referral&amp;utm_campaign=blog-act&amp;utm_content=cta\">regular customers come back<\/a> again and again. This can be as simple or as elaborate as you like. If you\u2019re part of Costa\u2019s Coffee Club, for example, you can skip the queue to get your drink ahead of everyone else \u2013 and Greggs even offers free cake on your birthday. <\/p>\n\n\n\n<p>You can simply stick with the classic of rewarding customers with a stamp every time they visit, but a better way to do it is to adopt a digital loyalty scheme, which allows you to collect customer information and then send promotional offers via email or text based on past customer activity.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"960\" height=\"639\" src=\"https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/cafe-loyalty-scheme-smartphone-app-example.jpg\" alt=\"Costa Coffee customer loyalty smartphone app\" class=\"wp-image-358\" srcset=\"https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/cafe-loyalty-scheme-smartphone-app-example.jpg 960w, https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/cafe-loyalty-scheme-smartphone-app-example-640x426.jpg 640w, https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/cafe-loyalty-scheme-smartphone-app-example-768x511.jpg 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>Find out how Grafterr\u2019s<a href=\"https:\/\/www.grafterr.com\/uk\/industries\/cafes-epos?utm_source=ortto?utm_source=blog&amp;utm_medium=referral&amp;utm_campaign=blog-act&amp;utm_content=cta\"> point of sale software <\/a>can help start a loyalty scheme in your coffee shop or caf\u00e9.<\/p>\n<\/blockquote>\n\n\n\n<h2>2. Create some buzz with seasonal drinks<\/h2>\n\n\n\n<p>It\u2019s not enough to simply keep on churning out the same old products week after week, because what reason are you giving to customers to visit? Look at the big coffee chains: from Starbucks\u2019 festive red cups and the hype machine surrounding their pumpkin lattes, to Costa\u2019s new pink-hued hot chocolate, seasonal drinks are a must for your caf\u00e9 or coffee house. Give them their own hashtag and you can spread the word even further.&nbsp;<\/p>\n\n\n\n<p>Discover the power of Grafterr: craft your own seasonal drink offers, create special promo codes for customers. Unlock the potential of your business and take it to the next level. Contact us today!<\/p>\n\n\n\n<div class=\"is-content-justification-center is-layout-flex wp-container-1 wp-block-buttons\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.grafterr.com\/uk\/contact-us?utm_source=blog&amp;utm_medium=referral&amp;utm_campaign=blog-act&amp;utm_content=cta\">Contact us<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"960\" height=\"540\" src=\"https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/starbucks-seasonal-drinks-menu-example.jpg\" alt=\"Starbucks Christmas-themed coffee cups\" class=\"wp-image-475\" srcset=\"https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/starbucks-seasonal-drinks-menu-example.jpg 960w, https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/starbucks-seasonal-drinks-menu-example-640x360.jpg 640w, https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/starbucks-seasonal-drinks-menu-example-768x432.jpg 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<h2>3. Be mindful of \u2018generation green\u2019&nbsp;<\/h2>\n\n\n\n<p>Gone are the days when cafes and coffee shops would have a jar stocked with plastic straws on the counter. There\u2019s been a clear paradigm shift towards a society that is much more environmentally conscious, with <a href=\"https:\/\/www.forbes.com\/sites\/margueritacheng\/2019\/06\/19\/8-characteristics-of-millennials-that-support-sustainable-development-goals-sdgs\/#1cbfe9fa29b7\">79% of millennial employees stating loyalty to companies that care about their impact on society<\/a>. <\/p>\n\n\n\n<p>What does that mean for your business? It means communicating your recycling policy, rewarding or offering discounts to customers who bring their own reusable coffee cups, and definitely getting rid of the plastic straws.<\/p>\n\n\n\n<div data-tf-widget=\"TBfVbscG\" data-tf-opacity=\"100\" data-tf-iframe-props=\"title=Get in touch with us\" data-tf-transitive-search-params=\"\" data-tf-medium=\"snippet\" style=\"width:100%;height:450px;\"><\/div><script src=\"\/\/embed.typeform.com\/next\/embed.js\"><\/script>\n\n\n\n<h2>4. Appeal to an influencer audience<\/h2>\n\n\n\n<p>People are looking for an overall experience when they go for coffee these days, and it\u2019s not just enough for the items on the menu to taste good \u2013 they also have to look fantastic too. The same goes for your d\u00e9cor. <a href=\"https:\/\/www.grafterr.com\/blog\/how-to-build-a-community-on-social-media-and-keep-your-customers-coming-back-for-more\/?utm_source=ortto?utm_source=blog&amp;utm_medium=referral&amp;utm_campaign=blog-act&amp;utm_content=cta\">Pay attention to current interiors trends<\/a>; exposed brickwork, industrial lighting and natural materials are all on trend right now. Sound like way too much hassle? <\/p>\n\n\n\n<p>Well, the good news is that if you get it right and appeal to that influencer audience, they\u2019ll do the work for you by sharing gorgeous images of your caf\u00e9 online. #winning<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"811\" height=\"595\" src=\"https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/cafe-influencer-marketing-example-instagram.jpg\" alt=\"\" class=\"wp-image-357\" srcset=\"https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/cafe-influencer-marketing-example-instagram.jpg 811w, https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/cafe-influencer-marketing-example-instagram-640x470.jpg 640w, https:\/\/www.grafterr.com\/blog\/wp-content\/uploads\/cafe-influencer-marketing-example-instagram-768x563.jpg 768w\" sizes=\"(max-width: 811px) 100vw, 811px\" \/><\/figure>\n\n\n\n<h2>5. Have plenty of plant-based options<\/h2>\n\n\n\n<p>The plant-based revolution is one of the biggest trends of 2020, and it\u2019s only set to grow further. What that means is that more and more customers are looking for dairy-free alternatives in their coffee, so if you\u2019re not fully stocked with oat, soya and coconut milk then you\u2019re not catering to that new wave of customers. With veganism on the rise and more than one in five Brits set to be meat-free this year, it\u2019s a trend you ignore at your peril.<\/p>\n\n\n\n<h2>6. Up your social media strategy<\/h2>\n\n\n\n<p>If you\u2019ve paid attention to the above points then you\u2019ve got a stylish caf\u00e9 serving up delicious, aesthetically pleasing dishes \u2013 so the next thing to do is to show that off. <a href=\"https:\/\/www.grafterr.com\/blog\/how-to-supercharge-your-restaurants-social-media\/?utm_source=ortto?utm_source=blog&amp;utm_medium=referral&amp;utm_campaign=blog-act&amp;utm_content=cta\">Use a social media<\/a> to post good quality photographs, videos, discounts and offers to your followers on a regular basis, ideally every week. <\/p>\n\n\n\n<p>Be mindful that some customers will also head to your social media as their first port of call, so enabling them to browse current menus, book tables online and ask queries via messenger will mean they have a good experience \u2013 just make sure you get back to them in a timely manner.<\/p>\n\n\n\n<h2>7. Experiment with sponsored content&nbsp;<\/h2>\n\n\n\n<p>Facebook advertising increases your business\u2019s visibility and enables you to target potential customers who are already demonstrably interested in your products. The demographic targeting is really specific, so you can set up your adverts to target your ideal caf\u00e9 customer, who could be, for example, someone who lives in the area, likes coffee and has a moderate to high household income. <\/p>\n\n\n\n<p>You can also boost your organic posts \u2013 so if something you\u2019ve shared performs particularly well you can put some budget behind it and drive its exposure, increasing your brand and product awareness.\u00a0\u00a0<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"has-text-align-center\"><strong>Supercharge your business growth:<\/strong><br>Join our community for exclusive content and stay ahead of the curve<\/h4>\n\n\n\n<div data-tf-widget=\"Dqj9bs1F\" data-tf-opacity=\"100\" data-tf-iframe-props=\"title=\ud83d\udce2 Join our Grafterr community!\" data-tf-transitive-search-params=\"\" data-tf-medium=\"snippet\" style=\"width:100%;height:450px;\"><\/div><script src=\"\/\/embed.typeform.com\/next\/embed.js\"><\/script>\n","protected":false},"excerpt":{"rendered":"<p>With the UK retail sector continuing to struggle, more and more high streets are filling up with coffee shops and cafes than ever before. That\u2019s great for customers, but what it means for businesses is that there\u2019s more competition than ever. How do you make sure that customers visit your caf\u00e9, rather than the place [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2564,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[31],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts\/134"}],"collection":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/comments?post=134"}],"version-history":[{"count":19,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts\/134\/revisions"}],"predecessor-version":[{"id":3550,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts\/134\/revisions\/3550"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/media\/2564"}],"wp:attachment":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/media?parent=134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/categories?post=134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/tags?post=134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}