{"id":108,"date":"2022-08-10T14:39:00","date_gmt":"2022-08-10T14:39:00","guid":{"rendered":"http:\/\/grafterr-test.com\/?p=108"},"modified":"2023-04-06T16:07:29","modified_gmt":"2023-04-06T16:07:29","slug":"7-ways-contactless-technology-will-improve-your-business","status":"publish","type":"post","link":"https:\/\/www.grafterr.com\/blog\/7-ways-contactless-technology-will-improve-your-business\/","title":{"rendered":"7 ways contactless technology will improve your business"},"content":{"rendered":"\n<p>Contactless technology is making our lives easier. Take contactless payments, for example. They account for <a href=\"https:\/\/www.finextra.com\/pressarticle\/82666\/two-thirds-of-all-mastercard-transactions-in-the-uk-are-now-contactless\" target=\"_blank\" rel=\"noreferrer noopener\">two-thirds of financial transactions<\/a> made across the UK. And once the pandemic ends, the number is expected to rise. &nbsp;&nbsp;<\/p>\n\n\n\n<p>So what makes them so popular? Convenience, speed, and safety \u2013 both for our health during the pandemic and for our bank accounts \u2013 are good reasons enough. &nbsp;<\/p>\n\n\n\n<p>But while instant payments are a normal part of our lives, other forms of contactless technology are available that are proving to be transformational. Plus, when many of them are helping to reduce the risk to health, save businesses time and money, and improve efficiencies, it makes sense to explore the opportunities that are out there. And that\u2019s why we\u2019ll take a closer look at how contactless technology will improve your business.<\/p>\n\n\n\n<h2>How is contactless technology making businesses better?<\/h2>\n\n\n\n<p>Revolutionary robot firm <a href=\"https:\/\/www.verdict.co.uk\/robot-delivery-service-starship\/\" target=\"_blank\" rel=\"noreferrer noopener\">Starship has rolled out the first delivery robots in Milton Keynes<\/a>. Serving up to 180,000 people, their robot delivery service offers no-human-contact in takeaway services. They\u2019re also going a long way in reducing the level of carbon emissions from deliveries.&nbsp;<\/p>\n\n\n\n<p>This year, to adapt to the pandemic, Deliveroo and UberEATS introduced <a href=\"https:\/\/techcrunch.com\/2020\/03\/12\/europes-deliveroo-and-glovo-switch-on-contactless-delivery-during-covid-19-pandemic\/?guccounter=1\" target=\"_blank\" rel=\"noreferrer noopener\">no-contact, drop-off services<\/a>. Aiming to keep their drivers and customers safe, their apps are giving customers the option of leaving a note for their delivery driver on the level of contact they\u2019re comfortable having. &nbsp;<\/p>\n\n\n\n<p>Owner of a chain of fish and chip shops located across Devon and Cornwall, Sarah Lock has saved <a href=\"https:\/\/www.bighospitality.co.uk\/Article\/2020\/07\/15\/Find-online-ordering-and-track-and-trace-technology-for-restaurants\" target=\"_blank\" rel=\"noreferrer noopener\">\u00a325k per year<\/a> after installing a single self-checkout payment kiosk into one of the branches.&nbsp;<\/p>\n\n\n\n<h2>How contactless can improve your hospitality business&nbsp;<\/h2>\n\n\n\n<h3>1. Faster processing<\/h3>\n\n\n\n<p>Self-ordering technology allows dine-in customers to order from their tables or through <a href=\"https:\/\/www.grafterr.com\/uk\/products\/self-serve-kiosks?utm_source=Grafterr+Blog&amp;utm_medium=Blog+Article&amp;utm_campaign=Article+Link\" target=\"_blank\" rel=\"noreferrer noopener\">self-checkout kiosks<\/a>. And this contactless ordering is speeding up order processing times. For businesses, this means faster processing of orders. And for customers, it means less time in the queues and more time enjoying their experience.<\/p>\n\n\n\n<h3>2. Increased sales<\/h3>\n\n\n\n<p>With more orders arriving in a shorter space of time, contactless technology means your business can serve customers quicker. So, rather than heading back and forth to tables, your staff can meet more orders and keep more customers coming through the doors.&nbsp;<\/p>\n\n\n\n<h3>3. Safer transactions<\/h3>\n\n\n\n<p>Your customers want to dine safely. And that means they\u2019ll need to be practicing social distancing \u2013 from other customers but also your staff. By letting them <a href=\"https:\/\/www.grafterr.com\/uk\/products\/qr-mobile-order-pay?utm_source=Grafterr+Blog&amp;utm_medium=Blog+Article&amp;utm_campaign=Article+Link\" target=\"_blank\" rel=\"noreferrer noopener\">order from tables using a QR code reader<\/a>, or through self-serve terminals, you reduce the risks to your staff and your reputation. \u00a0<\/p>\n\n\n\n<h3>4.&nbsp;Reduced costs<\/h3>\n\n\n\n<p>Self-checkouts can help you reduce operational costs. For example, moving from cashless to <a href=\"https:\/\/www.grafterr.com\/uk\/products\/payment-processing?utm_source=Grafterr+Blog&amp;utm_medium=Blog+Article&amp;utm_campaign=Article+Link\" target=\"_blank\" rel=\"noreferrer noopener\">contactless payments<\/a> can reduce the need to handle a cash float. Plus, the risks to health from handling cash may be stopping your customers from carrying much of it around.<\/p>\n\n\n\n<h3>5.&nbsp;Better upselling<\/h3>\n\n\n\n<p>Extra fries with that? A large-sized glass? How about a side salad too? Whether it\u2019s online, with a QR code, or through self-checkout payment kiosks, contactless ordering systems can do the upselling so that you don\u2019t have to. Self-service checkouts have been shown to <a href=\"https:\/\/www.starmicronics.com\/blog\/self-service-kiosks-in-hospitality\/\" target=\"_blank\" rel=\"noreferrer noopener\">increase the percentage of drink orders by 20%<\/a>. And not only is this good for business, but it can lift the experience for your customers. &nbsp;&nbsp;<\/p>\n\n\n\n<h3>6. Increased productivity<\/h3>\n\n\n\n<p>Contactless technology can improve efficiencies for the hospitality industry in many ways. For example, during the order process, human error, oversight, or misunderstandings are minimized. And this can keep staff happier, more freed up to support customers, and potentially redistributed to areas of the business where they\u2019re needed. &nbsp;<\/p>\n\n\n\n<h3>7. Happier customers<\/h3>\n\n\n\n<p>With so much exciting technology helping customers to enjoy their experience, your business has an opportunity to elevate its brand and boost customer loyalty. When <a href=\"https:\/\/www.grafterr.com\/blog\/5-ways-to-increase-footfall-in-your-restaurant\/\">three-quarters of millennials<\/a> say that technology impresses them enough to improve their dining experience, installing contactless technology could be a truly transformative experience.&nbsp;<\/p>\n\n\n\n<p>With a range of flexible contactless ordering solutions, Grafterr can help transform your business by speeding up delivery and ordering times.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>From online and mobile ordering to self-checkout and contactless technology, our technology is keeping customers and staff safe while driving business growth.&nbsp;<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Contactless technology is making our lives easier. Take contactless payments, for example. They account for two-thirds of financial transactions made across the UK. And once the pandemic ends, the number is expected to rise. &nbsp;&nbsp; So what makes them so popular? Convenience, speed, and safety \u2013 both for our health during the pandemic and for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1848,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[36],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts\/108"}],"collection":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/comments?post=108"}],"version-history":[{"count":8,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts\/108\/revisions"}],"predecessor-version":[{"id":2311,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/posts\/108\/revisions\/2311"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/media\/1848"}],"wp:attachment":[{"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/media?parent=108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/categories?post=108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grafterr.com\/blog\/wp-json\/wp\/v2\/tags?post=108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}